Privacy Policy

This Privacy Policy explains how Trivien collects, uses, and protects your information.

Our commitment

We take privacy seriously and build Trivien with security and transparency in mind.

Information we collect

Account information

We collect your name, email, and authentication details to create and manage your account.

Billing information

If you purchase a plan, we process payment details through our payment providers.

Data and insights

• Uploaded files: Spreadsheets and related metadata you upload.
• Generated content: Insights, charts, and draft slides created from your data.
• Usage signals: Feature usage and performance metrics to improve the product.

Partners and service providers

We work with trusted providers to run and improve Trivien.

• Infrastructure: Hosting, storage, and database services.
• Analytics: Product analytics to understand usage.
• Support: Customer support tools for faster responses.

How we share data

• We share data with service providers who help us operate Trivien.
• We may share aggregated, anonymized statistics for reporting.
• We comply with legal requests when required.

We never sell your data

We do not sell your personal information or uploaded data to third parties.

Data retention

We keep your data as long as your account is active or as needed to provide the service.

Security

• Encryption in transit and at rest where applicable.
• Access controls and audit logging.
• Regular security reviews and monitoring.

Changes to this policy

We may update this policy and will notify you of material changes.

Questions

Contact us at support@trivien.com with any privacy questions.