Trivien Privacy Commitment

At Trivien, privacy isn't just a policy—it's a core principle we stand by. We recognize the significance of your personal information and handle it with the highest level of responsibility whenever you engage with our web application. You remain in command of your data at all times.

Our Commitment: You Own Your Data

Your information belongs to you—plain and simple. If you choose to erase presentations, datasets, or analyses, they're gone for good from our systems. We strive to deliver seamless service without compromising your privacy.

What We Collect

Creating an Account

When registering, we request your name and email to set up and maintain your account. This enables access to your workspace across devices and allows us to send you essential updates.

Purchase Details

For subscription transactions, we process payment-related data to handle billing and account management through our secure payment providers.

Your Data & AI Insights

• Data Files: Uploaded spreadsheets (Excel, CSV) are stored securely on our servers for processing and accessibility. They remain until you delete them.
• AI-Generated Content: Insights, charts, and generated presentations are saved to provide consistent access to your work.
• Usage Insights: We analyze interactions with our app—such as feature usage and session duration—to refine and enhance your experience.

Trusted Partners for a Secure Experience

To power our services, we collaborate with industry-leading providers:

• Cloud Infrastructure: All data is encrypted and stored securely within top-tier cloud infrastructure providers like Microsoft Azure.
• AI Providers: Data is processed by leading AI models (including OpenAI, Anthropic, and Azure OpenAI) to generate insights and presentations. No personally identifiable information is used for training their models.
• Analytics: Anonymized analytics help us improve functionality while prioritizing user privacy.

How Data Is Shared

• Data snippets are sent to AI providers for analysis and content generation.
• Aggregated, non-identifiable usage data is shared with analytics partners for service optimization.

We Never Sell Your Data

Your personal information is never sold, leased, or disclosed to unauthorized third parties.

Data Retention & Removal

Your data persists while your account is active. Deleted content or accounts trigger permanent erasure from our servers. Diagnostic logs are retained for a limited period before automatic deletion. Once removed, data cannot be retrieved.

Protecting Your Information

• End-to-end encryption (at rest and in transit).
• Restricted access to authorized personnel only.
• Ongoing security assessments to prevent breaches.

Policy Changes

Updates will be posted here with a revised effective date.

Questions?

Reach out at support@trivien.com for privacy-related concerns.